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Frequently Asked Questions

Frequently asked questiions

What's its purpose? - why do I need it?

The purpose is to assess the electrical system in your premises and to highlight any potential dangers.

Once the inspection is completed the assessor will provide you with an easy to read report on the condition of your electrical system.

It is also a legal requirement under the Health and Safety at Work Act 1974 for the manager or proprietor to maintain a safe place of work at all times.

Are the assessors professionals?

All British Gas Business assessors are qualified, trained and experienced in their field and undergo regular competency assessments.

The Electrical Safety Council body NICEIC recently stated:

"NICEIC has recognised for some time that (periodic inspection, testing and reporting) requires above average knowledge and experience in order to carry it out safely, confidently and professionally."

Assessment is a job for experts and British Gas Business staff are just that.

British Gas Business are also members of the NICEIC and the ECA

Is the inspection service an approved scheme?

YES - its been approved by The City & Guilds London Institute by means of an external accreditation process which includes regular audits of:

  • Management
  • Procedures
  • Documentation
  • Customer feedback
  • The credentials of the assessors

Why use British Gas Business instead of my local electrician?

As a duty holder it is your responsibility to ensure that you have employed a competent person and that the report submitted reflects the electrical condition of your premises.

Use British Gas Business and this is one less thing to worry about.

How much will it cost?

It depends on the size of your premises. There is a significant discount included for AXA Insurance clients. The matrix of prices is as follows:

Premises size Fee for AXA customers Fee for Non-AXA customers
Up to 1000m sq £345 + VAT £445 + VAT
1000m - 2500m sq £645 + VAT £745 + VAT
2500m - 5000m sq £1240 + VAT £1,340 + VAT
Over 5000m sq Subject to separate quotation Subject to separate quotation
Size not known British Gas Business will advise British Gas Business will advise
  • Discount for multiple surveys
  • Payment plan option for significant work

Will there be any disruption to my business?

There shouldn't be, and the assessor will always discuss the process in detail before starting.

Generally speaking nothing vital to your business will be switched off.

British Gas Business aim for business as usual whilst they're at work.

How long will it take?

Depending on the size of your premises, it can range from a few hours to a couple of days.

Before commencement, the assessor will give you an estimate of how long it should take.

What happens after the survey?

The assessor will provide you with a full report at the end of the visit and will explain the content of the report and highlight any work required.

Must British Gas Business carry out any Corrective action?

No, British Gas Business recommends that you use your local NICEIC approved contractor.

However, British Gas Business is available to provide technical support should you require any advice on the corrective action highlighted.

How often should I have a survey?

It depends on the premises, but between every 3 to 5 years is recommended to ensure that your premises are as safe as possible.

How quickly can I have a survey?

From booking, British Gas Business commit to be on site within ten working days.

An inspection can be arranged by phoning British Gas Business on 0845 0943312 or booking, online click here.

If you are an AXA customer please quote your policy number and if appropriate your insurance advisor's name and address.